Product Registration

Register Your urFlamp Product

Register your urFlamp product to make warranty support faster and easier. Once registered, we can quickly confirm your product model, purchase date, and order information when you need help.

Register Now

Why Register

Faster Support. Easier Warranty. Better Service.

Faster Warranty Support

Help us quickly confirm your product model, purchase date, and order details when you need warranty service.

Easier After-Sales Help

If you need help with a product issue, we can check your registered information and provide support more efficiently.

Important Product Updates

We may contact registered users if there are important product updates, usage tips, or support notices.

Exclusive User Benefits

Registered users may receive product care tips, accessory recommendations, and special urFlamp offers.

Before You Start

What Information Do You Need?

Please prepare your product and purchase details before submitting the registration form.

Product Model
Order Number
Purchase Date
Purchase Channel
Email Address
Country / Region

Registration Form

Submit Your Product Information

Fill out the form below so we can keep your product registration on file for future support.

Product registration is used for warranty and support purposes. Marketing emails are optional.

Need Help Now?

If you already have a product issue or need urgent support, please contact us directly with your order number, product model, and a short description of the issue.

Email: hello@urflamp.com

FAQ

Product Registration FAQ

Why should I register my urFlamp product?

Registering your product helps us provide faster warranty and after-sales support. When you need help, we can quickly confirm your product model, purchase date, order information, and support history.

Does product registration activate my warranty?

Product registration helps us confirm your purchase information and makes warranty support easier. Warranty coverage still follows the official urFlamp warranty policy for your product.

What information do I need to register?

You need your name, email address, product model, purchase channel, order number, purchase date, and country or region. If your product has a serial number, you can also include it.

Can I register a product bought from Amazon or Kickstarter?

Yes. You can register products purchased from the urFlamp official store, Amazon, Kickstarter, TikTok Shop, AliExpress, or other supported channels. Please provide the correct order information when submitting the form.

Will I receive marketing emails after registration?

Marketing emails are optional. Product registration is for warranty and support. You will only receive product updates, care tips, accessory recommendations, and special offers if you choose to opt in.

Can I register more than one product?

Yes. If you bought more than one urFlamp product, please submit one registration for each product. This helps us keep product and warranty information clear.

What should I do if I cannot find my order number?

Please check your order confirmation email, Amazon order history, Kickstarter pledge information, or purchase receipt. If you still cannot find it, contact us and we will try to help.

What happens after I submit the registration form?

Your product information will be sent to the urFlamp support team. We will keep the registration on file so future support and warranty service can be handled more quickly.